Shipping Policy

📦 Shipping & Delivery Policy

Last updated: December 2, 2025

1. Processing Time

All snack orders are freshly prepared.
Processing time: [1–3] business days
You will be notified once your order is ready for pickup or delivery.

2. Delivery Options

• Local Pickup: Available at 918 Main Street S, Redcliff, AB, T0J 2P0.

• Local Delivery: Delivery available within Medicine Hat area for $5 - $10.

• Shipping (if applicable): We ship through the most cost effective carrier. Delivery times vary by location.

3. Shipping Rates

Shipping fees are calculated at checkout based on weight, distance, and carrier pricing.

4. Warm Weather Disclaimer

Some snacks may melt or soften during transit. We are not responsible for melting once the package leaves our location.

5. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages due to incorrect addresses.

6. Lost or Delayed Packages

Once a package is handed to the carrier, responsibility for delays, loss, or damage falls on the carrier. We will assist you in filing a claim if needed.